{"id":3,"date":"2025-07-23T13:36:04","date_gmt":"2025-07-23T11:36:04","guid":{"rendered":"https:\/\/maison-esmee.com\/?page_id=3"},"modified":"2025-08-22T15:41:06","modified_gmt":"2025-08-22T13:41:06","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/maison-esmee.com\/?page_id=3","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Derni\u00e8re mise \u00e0 jour : 22\/08\/2025<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La pr\u00e9sente Politique de confidentialit\u00e9 a pour objectif d\u2019informer les utilisateurs du site Maison Esm\u00e9e (ci-apr\u00e8s \u00ab\u00a0le Site\u00a0\u00bb) sur la mani\u00e8re dont leurs donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et \u00e0 la l\u00e9gislation fran\u00e7aise en vigueur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Qui est responsable de vos donn\u00e9es personnelles ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le responsable du traitement des donn\u00e9es personnelles est :<br><strong>Maison Esm\u00e9e<\/strong><br>6 rue Henri, Villeurbanne<br>[Num\u00e9ro de SIRET]<br>contact@maison-esmee.com<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Quelles donn\u00e9es collectons-nous ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous collectons uniquement les donn\u00e9es n\u00e9cessaires \u00e0 la fourniture de nos services :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Donn\u00e9es d\u2019identification<\/strong> : nom, pr\u00e9nom.<\/li>\n\n\n\n<li><strong>Donn\u00e9es de contact<\/strong> : adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone, adresse postale.<\/li>\n\n\n\n<li><strong>Donn\u00e9es de r\u00e9servation<\/strong> : informations li\u00e9es aux rendez-vous (s\u00e9ances photos, consultations, bons cadeaux).<\/li>\n\n\n\n<li><strong>Donn\u00e9es transactionnelles<\/strong> : informations de paiement trait\u00e9es par PayPal (nous n\u2019avons jamais acc\u00e8s \u00e0 vos coordonn\u00e9es bancaires).<\/li>\n\n\n\n<li><strong>Donn\u00e9es de navigation<\/strong> : cookies et statistiques (si vous acceptez les cookies).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Pourquoi collectons-nous vos donn\u00e9es ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es sont utilis\u00e9es pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Traiter et g\u00e9rer vos commandes de bons cadeaux et prestations.<\/li>\n\n\n\n<li>Organiser vos r\u00e9servations et rendez-vous.<\/li>\n\n\n\n<li>\u00c9mettre vos factures et assurer le suivi administratif et l\u00e9gal.<\/li>\n\n\n\n<li>Communiquer avec vous (confirmation de commande, rappel de rendez-vous, service apr\u00e8s-vente).<\/li>\n\n\n\n<li>Am\u00e9liorer l\u2019exp\u00e9rience utilisateur et le fonctionnement du site.<\/li>\n\n\n\n<li>Vous envoyer, avec votre consentement, des communications commerciales ou newsletters.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Sur quelle base l\u00e9gale traitons-nous vos donn\u00e9es ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le traitement de vos donn\u00e9es repose sur :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019ex\u00e9cution d\u2019un contrat (ex. achat de bons cadeaux, r\u00e9servation d\u2019une s\u00e9ance).<\/li>\n\n\n\n<li>Le respect d\u2019obligations l\u00e9gales (facturation, comptabilit\u00e9).<\/li>\n\n\n\n<li>Votre consentement (newsletter, cookies).<\/li>\n\n\n\n<li>Notre int\u00e9r\u00eat l\u00e9gitime (s\u00e9curit\u00e9 du site, pr\u00e9vention de la fraude).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Qui a acc\u00e8s \u00e0 vos donn\u00e9es ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Seules les personnes habilit\u00e9es au sein de <strong>Maison Esm\u00e9e<\/strong> et nos prestataires techniques ont acc\u00e8s \u00e0 vos donn\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WooCommerce<\/strong> (gestion de la boutique et des commandes).<\/li>\n\n\n\n<li><strong>PayPal<\/strong> (traitement des paiements s\u00e9curis\u00e9s).<\/li>\n\n\n\n<li><strong>O2Switch<\/strong> (h\u00e9bergement s\u00e9curis\u00e9 en France).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aucune donn\u00e9e personnelle n\u2019est vendue ou c\u00e9d\u00e9e \u00e0 des tiers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Combien de temps vos donn\u00e9es sont-elles conserv\u00e9es ?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Donn\u00e9es de commande et facturation : <strong>10 ans<\/strong> (obligation l\u00e9gale).<\/li>\n\n\n\n<li>Donn\u00e9es li\u00e9es aux r\u00e9servations : <strong>dur\u00e9e de la prestation + 6 mois<\/strong>.<\/li>\n\n\n\n<li>Donn\u00e9es de contact (hors obligation l\u00e9gale) : <strong>3 ans apr\u00e8s le dernier \u00e9change<\/strong>.<\/li>\n\n\n\n<li>Donn\u00e9es li\u00e9es aux newsletters : jusqu\u2019\u00e0 d\u00e9sabonnement.<\/li>\n\n\n\n<li>Cookies : maximum <strong>13 mois<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Comment prot\u00e9geons-nous vos donn\u00e9es ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous mettons en place des mesures techniques et organisationnelles pour prot\u00e9ger vos donn\u00e9es personnelles :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Site s\u00e9curis\u00e9 en <strong>HTTPS<\/strong>.<\/li>\n\n\n\n<li>Acc\u00e8s restreint aux donn\u00e9es (uniquement notre \u00e9quipe et prestataires autoris\u00e9s).<\/li>\n\n\n\n<li>Stockage sur des serveurs s\u00e9curis\u00e9s (O2Switch).<\/li>\n\n\n\n<li>Paiements s\u00e9curis\u00e9s via <strong>PayPal<\/strong> (aucune donn\u00e9e bancaire n\u2019est stock\u00e9e sur notre site).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Utilisons-nous des cookies ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oui, le Site utilise des cookies afin d\u2019am\u00e9liorer votre exp\u00e9rience utilisateur et d\u2019\u00e9tablir des statistiques de fr\u00e9quentation. Ces donn\u00e9es ne sont en revanche ni vendues ni c\u00e9d\u00e9es (en dehors d&rsquo;obligation l\u00e9gales par mandat).<br>Un bandeau de consentement vous permet d\u2019accepter ou de refuser leur utilisation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Quels sont vos droits sur vos donn\u00e9es ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Droit d\u2019acc\u00e8s, de rectification et d\u2019effacement de vos donn\u00e9es.<\/li>\n\n\n\n<li>Droit de limitation ou d\u2019opposition au traitement.<\/li>\n\n\n\n<li>Droit \u00e0 la portabilit\u00e9 de vos donn\u00e9es.<\/li>\n\n\n\n<li>Droit de retirer votre consentement \u00e0 tout moment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez exercer ces droits en nous contactant \u00e0 l\u2019adresse suivante :<br>\ud83d\udce9 contact@maison-esmee.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e9galement introduire une r\u00e9clamation aupr\u00e8s de la <strong>CNIL<\/strong> (<a>www.cnil.fr<\/a>).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Cette politique peut-elle \u00e9voluer ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oui. Nous nous r\u00e9servons le droit de modifier la pr\u00e9sente Politique de confidentialit\u00e9.<br>Toute mise \u00e0 jour sera publi\u00e9e sur cette page avec la nouvelle date de mise \u00e0 jour.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 22\/08\/2025 La pr\u00e9sente Politique de confidentialit\u00e9 a pour objectif d\u2019informer les utilisateurs du site Maison Esm\u00e9e (ci-apr\u00e8s \u00ab\u00a0le Site\u00a0\u00bb) sur la mani\u00e8re dont leurs donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et \u00e0 la l\u00e9gislation fran\u00e7aise en vigueur. Qui est [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de confidentialit\u00e9 - Maison Esm\u00e9e<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maison-esmee.com\/?page_id=3\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Maison Esm\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 22\/08\/2025 La pr\u00e9sente Politique de confidentialit\u00e9 a pour objectif d\u2019informer les utilisateurs du site Maison Esm\u00e9e (ci-apr\u00e8s \u00ab\u00a0le Site\u00a0\u00bb) sur la mani\u00e8re dont leurs donn\u00e9es personnelles sont collect\u00e9es, utilis\u00e9es et prot\u00e9g\u00e9es conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et \u00e0 la l\u00e9gislation fran\u00e7aise en vigueur. 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