{"id":534,"date":"2025-09-01T12:12:44","date_gmt":"2025-09-01T10:12:44","guid":{"rendered":"https:\/\/maison-esmee.com\/?page_id=534"},"modified":"2025-09-11T13:11:27","modified_gmt":"2025-09-11T11:11:27","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/maison-esmee.com\/?page_id=534","title":{"rendered":"Conditions g\u00e9n\u00e9rales de ventes (CGV)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Derni\u00e8re mise \u00e0 jour : <\/strong>01\/09\/2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les ventes conclues sur le site <strong>Maison Esm\u00e9e<\/strong>, \u00e9dit\u00e9 par <strong>Maison Esm\u00e9e<\/strong>, Soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e, dont le si\u00e8ge social est situ\u00e9 au 6 Rue Henri, 69100, Villeurbanne, immatricul\u00e9e au RCS sous le num\u00e9ro <strong>88304087500022<\/strong>, TVA intracommunautaire : <strong>FR63883040875<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Objet<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes CGV d\u00e9finissent les droits et obligations des parties dans le cadre de la vente en ligne :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>de <strong>produits num\u00e9riques (ebooks)<\/strong>,<\/li>\n\n\n\n<li>de <strong>prestations de services (shootings photos, accompagnements, etc.)<\/strong>,<\/li>\n\n\n\n<li>et de <strong>bons cadeaux<\/strong> propos\u00e9s par <strong>Maison Esm\u00e9e<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Prix<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les prix sont indiqu\u00e9s en euros (\u20ac), toutes taxes comprises (TTC).<br>Le prix applicable est celui affich\u00e9 au moment de la commande.<br><strong>Maison Esm\u00e9e<\/strong> se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment, tout en garantissant au client l\u2019application du tarif en vigueur au moment de la validation de la commande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Commandes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toute commande pass\u00e9e sur le site implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<br>Le processus de commande permet au client de v\u00e9rifier le d\u00e9tail de sa commande, son prix total, et de corriger d\u2019\u00e9ventuelles erreurs avant validation d\u00e9finitive.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Paiement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le paiement est exigible imm\u00e9diatement \u00e0 la commande.<br>Le r\u00e8glement s\u2019effectue par <strong> carte bancaire via prestataire s\u00e9curis\u00e9<\/strong> (stripe).<br><strong>Maison Esm\u00e9e<\/strong> ne stocke aucune donn\u00e9e bancaire : celles-ci sont trait\u00e9es directement par le prestataire de paiement choisi.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Livraison et acc\u00e8s<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ebook<\/strong> : la livraison s\u2019effectue par t\u00e9l\u00e9chargement imm\u00e9diat ou par lien envoy\u00e9 par email apr\u00e8s validation du paiement.<\/li>\n\n\n\n<li><strong>Services (shootings, accompagnements, etc.)<\/strong> : r\u00e9alis\u00e9s aux dates et conditions convenues lors de la r\u00e9servation en ligne.<\/li>\n\n\n\n<li><strong>Bons cadeaux<\/strong> : d\u00e9livr\u00e9s sous forme d\u00e9mat\u00e9rialis\u00e9e (email ou fichier PDF) apr\u00e8s validation du paiement.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Droit de r\u00e9tractation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pour les <strong>ebooks (produits num\u00e9riques)<\/strong> : le client renonce express\u00e9ment \u00e0 son droit de r\u00e9tractation d\u00e8s lors que le t\u00e9l\u00e9chargement a commenc\u00e9.<\/li>\n\n\n\n<li>Pour les <strong>services (shootings photos, accompagnements, etc.)<\/strong> : les rendez-vous peuvent \u00eatre annul\u00e9s et rembours\u00e9s jusqu\u2019\u00e0 <strong>48h avant la date pr\u00e9vue<\/strong>. Pass\u00e9 ce d\u00e9lai, aucun remboursement ne sera effectu\u00e9 et toute absence (\u201cno-show\u201d) entra\u00eenera la facturation compl\u00e8te.<\/li>\n\n\n\n<li>Pour les <strong>bons cadeaux<\/strong> : aucun remboursement n\u2019est possible apr\u00e8s l\u2019achat. Cependant, les bons sont cessibles \u00e0 une autre personne, et peuvent donc \u00eatre utilis\u00e9s par le b\u00e9n\u00e9ficiaire de votre choix.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Caution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour certains shootings n\u00e9cessitant la mise \u00e0 disposition de fonds, d\u2019accessoires ou de mat\u00e9riel sp\u00e9cifique, une <strong>caution pourra \u00eatre demand\u00e9e<\/strong> au client.<br>Cette caution sera restitu\u00e9e dans son int\u00e9gralit\u00e9 apr\u00e8s la prestation, sous r\u00e9serve qu\u2019aucun dommage ou perte de mat\u00e9riel ne soit constat\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Animaux<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les <strong>petits animaux domestiques de moins de 15 kg<\/strong> sont accept\u00e9s dans le cadre des shootings, sous r\u00e9serve qu\u2019ils ne causent aucun dommage ou perturbation pendant la s\u00e9ance. Le propri\u00e9taire de l\u2019animal reste responsable de celui-ci.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Garanties l\u00e9gales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment aux articles L217-4 et suivants du Code de la consommation et aux articles 1641 et suivants du Code civil, le client b\u00e9n\u00e9ficie de la garantie l\u00e9gale de conformit\u00e9 et de la garantie contre les vices cach\u00e9s.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les contenus (ebooks, textes, images, photographies, logos, etc.) propos\u00e9s par <strong>Maison Esm\u00e9e &amp; Mathilde Piante<\/strong> sont prot\u00e9g\u00e9s par le droit d\u2019auteur et la propri\u00e9t\u00e9 intellectuelle.<br>Toute reproduction, diffusion, ou usage non autoris\u00e9 est strictement interdit.<br>Les ebooks et bons cadeaux achet\u00e9s sont r\u00e9serv\u00e9s \u00e0 un usage <strong>strictement personnel<\/strong> (hors cas de cession volontaire \u00e0 un tiers pour les bons cadeaux).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Responsabilit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Maison Esm\u00e9e<\/strong> ne pourra \u00eatre tenue responsable des dommages indirects li\u00e9s \u00e0 l\u2019utilisation du site, \u00e0 l\u2019impossibilit\u00e9 d\u2019acc\u00e9der aux produits num\u00e9riques ou \u00e0 l\u2019ex\u00e9cution d\u2019une prestation annul\u00e9e pour cas de force majeure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Donn\u00e9es personnelles<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es collect\u00e9es dans le cadre des ventes sont trait\u00e9es conform\u00e9ment \u00e0 la <strong>Politique de confidentialit\u00e9<\/strong> disponible sur le site.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. R\u00e8glement des litiges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9.<br>\u00c0 d\u00e9faut d\u2019accord, les tribunaux comp\u00e9tents seront ceux du ressort de <strong>Villeurbanne\/Lyon<\/strong>.<br>Le client peut \u00e9galement recourir \u00e0 la plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges (RLL) : <a>https:\/\/ec.europa.eu\/consumers\/odr<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 01\/09\/2025 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les ventes conclues sur le site Maison Esm\u00e9e, \u00e9dit\u00e9 par Maison Esm\u00e9e, Soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e, dont le si\u00e8ge social est situ\u00e9 au 6 Rue Henri, 69100, Villeurbanne, immatricul\u00e9e au RCS sous le num\u00e9ro 88304087500022, TVA intracommunautaire : FR63883040875. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-534","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions g\u00e9n\u00e9rales de ventes (CGV) - Maison Esm\u00e9e<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maison-esmee.com\/?page_id=534\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de ventes (CGV) - Maison Esm\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 01\/09\/2025 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les ventes conclues sur le site Maison Esm\u00e9e, \u00e9dit\u00e9 par Maison Esm\u00e9e, Soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e, dont le si\u00e8ge social est situ\u00e9 au 6 Rue Henri, 69100, Villeurbanne, immatricul\u00e9e au RCS sous le num\u00e9ro 88304087500022, TVA intracommunautaire : FR63883040875. 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